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Refund Policy
The Human Touch Cleaning Co.
Effective Date: March 1, 2026
At The Human Touch Cleaning Co., we strive to provide reliable and high-quality cleaning services.
Service Satisfaction
If you are not satisfied with a cleaning service, please notify us within 24 hours of the appointment so we can review the concern.
Whenever possible, we will work with you to resolve the issue.
Refunds
Because cleaning services are completed at the time of service, refunds are generally not provided once work has been performed. However, we may offer service adjustments when appropriate.
Cancellations
Appointments canceled with less than 48 hours notice may result in a $50 cancellation fee.
Additional Services
Additional work requested outside the original cleaning scope may result in additional charges.
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